| | | | | | |
|
|
Our warranty is backed by years of experience in the auto-body industry. With that said, we readily offer the following in writing at the completion of your repair.
All work performed by our company is satisfaction guaranteed. We certify your vehicle will be restored according to the manufacturer's recommended specifications.
This limited warranty covers parts and materials used for the repair as well as the labor required to complete the job. We only use the finest products, techniques, and craftsmanship to complete the job to your satisfaction.
Consumer Protection
Harbor Automotive Center has dedicated considerable financial and human resources to meet consumer protection guidelines. Our company's culture is customer-focused. If a customer is ever dissatisfied with the quality of repair or accuracy of our documentation, we will review the repair and/or file to make the appropriate adjustment. Furthermore, we offer our Harbor Care Limited Lifetime Warranty. If there is a repair problem and the customer is not in our local service area, we will recommend a reputable repair facility that is conveniently located to services his or her needs.
Standard Operating Procedures
At Harbor Automotive Center, we adhere to a set Standard Operating Procedures at all of our locations. By having clearly defined standards, we are able to better manage the repair process from the moment a customer comes in the door until they take delivery of their finished vehicle. The consistently applied set of standards empowers us to continually meet and exceed our customer's expectations.
Regulatory and Environmental Compliance
At all times, Harbor Automotive Center is committed to being a good corporate citizen by retaining all of the appropriate licenses and permits required by the various states and municipalities in which we do business.
|
|
|
|
|
|
| | | | | | |
|
